Can you customize size, material, color, or printing?
Yes. Available options are confirmed according to the selected product and order requirements.
FAQ
Useful answers for your sourcing process.
Customization, sampling, quantities, lead times, inspection, and shipping preparation.
Can you provide samples?
Yes. Sample availability and charges are confirmed before dispatch.
Are test or inspection reports available?
Available reports can be provided for the relevant product when applicable.
Which occasions are your balloons designed for?
Our products serve parties, weddings, birthdays, festivals, retail collections, and event decoration.
Do you support OEM and ODM projects?
Yes. We support artwork, color, structure, assortment, and packaging development according to project requirements.
What is the minimum order quantity?
The standard reference MOQ is 5,000 pieces. The final quantity depends on product type and customization.
Do you offer volume-based pricing?
Yes. Quotations can be structured by order quantity and selected specifications.
Does the quotation include shipping and taxes?
No. Unless stated otherwise, shipping, duties, and taxes are quoted separately.
Can samples be shipped internationally?
Yes. The destination and courier arrangement are confirmed before shipment.
What is the typical sample lead time?
The reference sample lead time is approximately 15 days after requirements are confirmed.
Can we approve a sample before mass production?
Yes. Custom projects can proceed through sample confirmation before bulk production.
What is the normal production lead time?
The reference production lead time is approximately one month after order details are confirmed.
Can you support urgent production?
Urgent schedules can be evaluated according to capacity, materials, and order requirements.
Can you provide production progress updates?
Yes. Progress updates can be arranged during production.
Do you support third-party inspection?
Yes. Third-party inspection can be coordinated before shipment.